# Optimization of Sentiment Analysis Methods for classifying text comments of bank customers

> Research article (IFAC-PapersOnLine, 2018) · cited 10× · AI/ML

**Wikidata**: [openalex:W2904882762](https://www.wikidata.org/wiki/openalex:W2904882762)  
**Source**: https://4ort.xyz/entity/optimization-of-sentiment-analysis-methods-for-classifying-text-comments-of-bank-customers