# Operational planning in service control towers – heuristics and case study

> Research article (European Journal of Operational Research, 2022) · cited 12× · AI/ML

**Wikidata**: [openalex:W4206961164](https://www.wikidata.org/wiki/openalex:W4206961164)  
**Source**: https://4ort.xyz/entity/operational-planning-in-service-control-towers-heuristics-and-case-study