# Online/offline information search patterns and outcomes for services

> Research article (Journal of Services Marketing, 2019) · cited 10× · AI/ML

**Wikidata**: [openalex:W2978858314](https://www.wikidata.org/wiki/openalex:W2978858314)  
**Source**: https://4ort.xyz/entity/online-offline-information-search-patterns-and-outcomes-for-services