# Online Consumers’ Satisfaction in Self-Collection: Value Co-Creation from the Service Fairness Perspective

> Research article (International Journal of Electronic Commerce, 2021) · cited 31× · AI/ML

**Wikidata**: [openalex:W3186611046](https://www.wikidata.org/wiki/openalex:W3186611046)  
**Source**: https://4ort.xyz/entity/online-consumers-satisfaction-in-self-collection-value-co-creation-from-the-service-fairness-perspective