# One-to-one marketing management via customer complaint

> Research article (Social Network Analysis and Mining, 2023) · cited 12× · AI/ML

**Wikidata**: [openalex:W4372318605](https://www.wikidata.org/wiki/openalex:W4372318605)  
**Source**: https://4ort.xyz/entity/one-to-one-marketing-management-via-customer-complaint