# New perspective on customer orientation of service employees: a conceptual framework

> Research article (Service Industries Journal, 2018) · cited 21× · AI/ML

**Wikidata**: [openalex:W2794694918](https://www.wikidata.org/wiki/openalex:W2794694918)  
**Source**: https://4ort.xyz/entity/new-perspective-on-customer-orientation-of-service-employees-a-conceptual-framework