# Natural language inference model for customer advocacy detection in online customer engagement

> Research article (Machine Learning, 2023) · cited 17× · AI/ML

**Wikidata**: [openalex:W4389149974](https://www.wikidata.org/wiki/openalex:W4389149974)  
**Source**: https://4ort.xyz/entity/natural-language-inference-model-for-customer-advocacy-detection-in-online-customer-engagement