# “My colleague is a robot” – exploring frontline employees' willingness to work with collaborative service robots

> Research article (Journal of service management, 2021) · cited 165× · AI/ML

**Wikidata**: [openalex:W3213961373](https://www.wikidata.org/wiki/openalex:W3213961373)  
**Source**: https://4ort.xyz/entity/my-colleague-is-a-robot-exploring-frontline-employees-willingness-to-work-with-collaborative-service-robots