# Multi-class railway complaints categorization using Neural Networks: RailNeural

> Research article (Journal of Rail Transport Planning & Management, 2021) · cited 11× · AI/ML

**Wikidata**: [openalex:W3204049785](https://www.wikidata.org/wiki/openalex:W3204049785)  
**Source**: https://4ort.xyz/entity/multi-class-railway-complaints-categorization-using-neural-networks-railneural