# MOLI: Smart Conversation Agent for Mobile Customer Service

> Research article (Information, 2019) · cited 15× · AI/ML

**Wikidata**: [openalex:W2914221666](https://www.wikidata.org/wiki/openalex:W2914221666)  
**Source**: https://4ort.xyz/entity/moli-smart-conversation-agent-for-mobile-customer-service