# Modeling customer satisfaction in microfinance sector: A fuzzy Bayesian networks approach

> Research article (International Journal of Engineering Business Management, 2019) · cited 13× · AI/ML

**Wikidata**: [openalex:W2967560566](https://www.wikidata.org/wiki/openalex:W2967560566)  
**Source**: https://4ort.xyz/entity/modeling-customer-satisfaction-in-microfinance-sector-a-fuzzy-bayesian-networks-approach