# Modeling customer satisfaction from unstructured data using a Bayesian approach

> Research article (Decision Support Systems, 2016) · cited 90× · AI/ML

**Wikidata**: [openalex:W2471707884](https://www.wikidata.org/wiki/openalex:W2471707884)  
**Source**: https://4ort.xyz/entity/modeling-customer-satisfaction-from-unstructured-data-using-a-bayesian-approach