# Mining and classifying customer reviews: a survey

> Research article (Artificial Intelligence Review, 2021) · cited 46× · AI/ML

**Wikidata**: [openalex:W3133817499](https://www.wikidata.org/wiki/openalex:W3133817499)  
**Source**: https://4ort.xyz/entity/mining-and-classifying-customer-reviews-a-survey