# Managing for Citizen Satisfaction: Is Good Not Enough?

> Research article (Journal of Public and Nonprofit Affairs, 2019) · cited 24× · AI/ML

**Wikidata**: [openalex:W2928653074](https://www.wikidata.org/wiki/openalex:W2928653074)  
**Source**: https://4ort.xyz/entity/managing-for-citizen-satisfaction-is-good-not-enough