# Managing Customer Reviews for Value Co-creation: An Empowerment Theory Perspective

> Research article (Journal of Travel Research, 2019) · cited 96× · AI/ML

**Wikidata**: [openalex:W2967870048](https://www.wikidata.org/wiki/openalex:W2967870048)  
**Source**: https://4ort.xyz/entity/managing-customer-reviews-for-value-co-creation-an-empowerment-theory-perspective