# Management response to negative comments, psychological distance and product nature: a consumer perspective

> Research article (European Journal of Marketing, 2020) · cited 14× · AI/ML

**Wikidata**: [openalex:W3087129113](https://www.wikidata.org/wiki/openalex:W3087129113)  
**Source**: https://4ort.xyz/entity/management-response-to-negative-comments-psychological-distance-and-product-nature-a-consumer-perspective