# Mala Anand

> Indian-American business executive; Corporate Vice President, Customer Experience at Microsoft

**Wikidata**: [Q115655676](https://www.wikidata.org/wiki/Q115655676)  
**Source**: https://4ort.xyz/entity/mala-anand

## Summary
Mala Anand is an Indian-American business executive and computer scientist serving as Corporate Vice President of Customer Experience at Microsoft. She is also a former board member of Agilent Technologies and has held leadership roles at SAP and Cisco.

## Biography
- Born: [Not specified]
- Nationality: Indian-American
- Education: [Not specified]
- Known for: Leading customer experience initiatives at Microsoft and serving on corporate boards
- Employer(s): Microsoft (2016–present), SAP (2016–2019), Cisco (2007–2014)
- Field(s): Business executive, computer science

## Contributions
Mala Anand has held key leadership positions in the technology industry, focusing on customer experience and corporate governance. As Corporate Vice President of Customer Experience at Microsoft, she oversees initiatives aimed at enhancing user interactions across Microsoft’s products and services. Prior to her role at Microsoft, she served as a board member of Agilent Technologies and held executive positions at SAP and Cisco. Her background in computer science has contributed to her strategic approach in driving customer-centric strategies in large-scale tech organizations.

## FAQs
### Q: What is Mala Anand's current role at Microsoft?
A: Mala Anand is the Corporate Vice President of Customer Experience at Microsoft, where she leads initiatives to improve user interactions with the company’s products and services.

### Q: Has Mala Anand held board positions at other companies?
A: Yes, Mala Anand served as a board member of Agilent Technologies from 2019 to the present.

### Q: What previous companies has Mala Anand worked for?
A: Before joining Microsoft, Mala Anand worked at SAP (2016–2019) and Cisco (2007–2014).

### Q: What is Mala Anand's educational background?
A: Mala Anand is a computer scientist, but specific details about her education are not provided in the source material.

### Q: Has Mala Anand participated in any high-profile industry events?
A: Yes, Mala Anand attended the World Economic Forum Annual Meeting in 2018.

## Why They Matter
Mala Anand’s career in the technology industry has been marked by her ability to bridge technical expertise with business strategy. Her leadership at Microsoft, SAP, and Cisco demonstrates her capacity to drive customer-focused initiatives and corporate governance. As a female executive in a male-dominated field, her contributions highlight the importance of diversity in leadership roles. Her work has influenced how companies approach customer experience and corporate governance, setting a precedent for future executives in the industry.

## Notable For
- Corporate Vice President of Customer Experience at Microsoft (2016–present)
- Former board member of Agilent Technologies (2019–present)
- Executive leadership roles at SAP (2016–2019) and Cisco (2007–2014)
- Participation in the World Economic Forum Annual Meeting 2018
- Background in computer science, combining technical expertise with business strategy

## Body
### Career Highlights
Mala Anand began her career at Cisco, where she held various executive positions from 2007 to 2014. She later transitioned to SAP, serving as an executive from 2016 to 2019. In 2016, she joined Microsoft as a Corporate Vice President of Customer Experience, a role she continues to hold. Her tenure at Microsoft has focused on enhancing user interactions across the company’s products and services.

### Board Memberships
In 2019, Mala Anand was appointed to the board of directors of Agilent Technologies, where she has been involved in corporate governance and strategic decision-making.

### Industry Influence
Mala Anand’s background in computer science has been instrumental in her ability to lead customer experience initiatives. Her work at Microsoft, SAP, and Cisco has shaped how these companies approach user engagement and corporate strategy. Her participation in events like the World Economic Forum Annual Meeting 2018 further underscores her influence in the tech industry.

### Legacy
Mala Anand’s career exemplifies the intersection of technical expertise and business leadership. Her contributions to customer experience and corporate governance have left a lasting impact on the technology industry, particularly in promoting diversity and inclusion in leadership roles.

## References

1. [Source](https://blogs.microsoft.com/blog/2021/03/01/empowering-her-empowers-all-of-us/)
2. [Form 8-K](https://www.sec.gov/Archives/edgar/data/1090872/000156459019000714/a-8k_20190118.htm)
3. [proxy statement](https://www.sec.gov/Archives/edgar/data/1090872/000095017024010096/a-20240129.htm#director_nominees_for_election_to_new_th)
4. Davos 2018 Participant List
5. [Source](https://www.linkedin.com/in/mala-anand/)