# Machine learning-based model for customer emotion detection in hotel booking services

> Research article (Journal of Hospitality and Tourism Insights, 2023) · cited 22× · AI/ML

**Wikidata**: [openalex:W4384305675](https://www.wikidata.org/wiki/openalex:W4384305675)  
**Source**: https://4ort.xyz/entity/machine-learning-based-model-for-customer-emotion-detection-in-hotel-booking-services