# Machine Learning Algorithms for Detection and Classifications of Emotions in Contact Center Applications

> Research article (Sensors, 2022) · cited 28× · AI/ML

**Wikidata**: [openalex:W4285804386](https://www.wikidata.org/wiki/openalex:W4285804386)  
**Source**: https://4ort.xyz/entity/machine-learning-algorithms-for-detection-and-classifications-of-emotions-in-contact-center-applications