# Local vs. Avatar Robot: Performance and Perceived Workload of Service Encounters in Public Space

> Research article (Frontiers in Robotics and AI, 2021) · cited 32× · AI/ML

**Wikidata**: [openalex:W4200488422](https://www.wikidata.org/wiki/openalex:W4200488422)  
**Source**: https://4ort.xyz/entity/local-vs-avatar-robot-performance-and-perceived-workload-of-service-encounters-in-public-space