# Live support by chatbots with artificial intelligence: A future research agenda

> Research article (Service Business, 2022) · cited 42× · AI/ML

**Wikidata**: [openalex:W4309080705](https://www.wikidata.org/wiki/openalex:W4309080705)  
**Source**: https://4ort.xyz/entity/live-support-by-chatbots-with-artificial-intelligence-a-future-research-agenda