# Listen to What You Cannot Hear, Observe What You Cannot See: An Introduction to Evidence-Based Methods for Evaluating and Enhancing the User Experience in Distance Library Services

> Research article (Journal of Library & Information Services in Distance Learning, 2015) · cited 15× · AI/ML

**Wikidata**: [openalex:W2004455135](https://www.wikidata.org/wiki/openalex:W2004455135)  
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