# Listen to E-scooter riders: Mining rider satisfaction factors from app store reviews

> Research article (Transportation Research Part D Transport and Environment, 2021) · cited 113× · AI/ML

**Wikidata**: [openalex:W3161416565](https://www.wikidata.org/wiki/openalex:W3161416565)  
**Source**: https://4ort.xyz/entity/listen-to-e-scooter-riders-mining-rider-satisfaction-factors-from-app-store-reviews