# Leveraging Large Language Models in Tourism: A Comparative Study of the Latest GPT Omni Models and BERT NLP for Customer Review Classification and Sentiment Analysis

> Research article (Information, 2024) · cited 32× · AI/ML

**Wikidata**: [openalex:W4405237100](https://www.wikidata.org/wiki/openalex:W4405237100)  
**Source**: https://4ort.xyz/entity/leveraging-large-language-models-in-tourism-a-comparative-study-of-the-latest-gpt-omni-models-and-bert-nlp-for-customer-