# Leveraging customer benevolence for resilience: a supplier perspective

> Research article (International Journal of Physical Distribution & Logistics Management, 2019) · cited 18× · AI/ML

**Wikidata**: [openalex:W2952126583](https://www.wikidata.org/wiki/openalex:W2952126583)  
**Source**: https://4ort.xyz/entity/leveraging-customer-benevolence-for-resilience-a-supplier-perspective