# Learning successful implementation of Chatbots in businesses from B2B customer experience perspective

> Research article (Concurrency and Computation Practice and Experience, 2022) · cited 54× · AI/ML

**Wikidata**: [openalex:W4308116025](https://www.wikidata.org/wiki/openalex:W4308116025)  
**Source**: https://4ort.xyz/entity/learning-successful-implementation-of-chatbots-in-businesses-from-b2b-customer-experience-perspective