# Key concepts in artificial intelligence and technologies 4.0 in services

> Research article (Service Business, 2023) · cited 80× · AI/ML

**Wikidata**: [openalex:W4322495402](https://www.wikidata.org/wiki/openalex:W4322495402)  
**Source**: https://4ort.xyz/entity/key-concepts-in-artificial-intelligence-and-technologies-4-0-in-services