# Investigating the Electronic Customer Relationship Management Success Key Factors in the Telecommunication Companies: A Pilot Study

> Research article (Journal of Computational and Theoretical Nanoscience, 2020) · cited 17× · AI/ML

**Wikidata**: [openalex:W3018916580](https://www.wikidata.org/wiki/openalex:W3018916580)  
**Source**: https://4ort.xyz/entity/investigating-the-electronic-customer-relationship-management-success-key-factors-in-the-telecommunication-companies-a-p