# Instagram Sentiment Analysis with Naive Bayes and KNN: Exploring Customer Satisfaction of Digital Payment Services in Indonesia

> Research article (2019 International Workshop on Big Data and Information Security (IWBIS), 2019) · cited 33× · AI/ML

**Wikidata**: [openalex:W2995261954](https://www.wikidata.org/wiki/openalex:W2995261954)  
**Source**: https://4ort.xyz/entity/instagram-sentiment-analysis-with-naive-bayes-and-knn-exploring-customer-satisfaction-of-digital-payment-services-in-ind