# Innovation development in service firms: a three-model perspective

> Research article (International Journal of Services and Operations Management, 2017) · cited 17× · AI/ML

**Wikidata**: [openalex:W2757355615](https://www.wikidata.org/wiki/openalex:W2757355615)  
**Source**: https://4ort.xyz/entity/innovation-development-in-service-firms-a-three-model-perspective