# Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping

> Research article (Journal of Retailing and Consumer Services, 2022) · cited 62× · AI/ML

**Wikidata**: [openalex:W4285082243](https://www.wikidata.org/wiki/openalex:W4285082243)  
**Source**: https://4ort.xyz/entity/inclusive-or-exclusive-investigating-how-retail-technology-can-reduce-old-consumers-barriers-to-shopping