# Incident and Service Request Management for Academic Information System based on COBIT

> Research article (2018 5th International Conference on Electrical Engineering, Computer Science and Informatics (EECSI), 2018) · cited 14× · AI/ML

**Wikidata**: [openalex:W2953874555](https://www.wikidata.org/wiki/openalex:W2953874555)  
**Source**: https://4ort.xyz/entity/incident-and-service-request-management-for-academic-information-system-based-on-cobit