# Improving Algorithm Accuracy K-Nearest Neighbor Using Z-Score Normalization and Particle Swarm Optimization to Predict Customer Churn

> Research article (Journal of Soft Computing Exploration, 2020) · cited 32× · AI/ML

**Wikidata**: [openalex:W3108523415](https://www.wikidata.org/wiki/openalex:W3108523415)  
**Source**: https://4ort.xyz/entity/improving-algorithm-accuracy-k-nearest-neighbor-using-z-score-normalization-and-particle-swarm-optimization-to-predict-c