# Improving airport services using sentiment analysis of the websites

> Research article (Tourism Management Perspectives, 2017) · cited 93× · AI/ML

**Wikidata**: [openalex:W2602226862](https://www.wikidata.org/wiki/openalex:W2602226862)  
**Source**: https://4ort.xyz/entity/improving-airport-services-using-sentiment-analysis-of-the-websites