# Impact of customer-to-customer interactions on overall service experience: A social servicescape perspective

> Research article (International Journal of Hospitality Management, 2019) · cited 106× · AI/ML

**Wikidata**: [openalex:W2973510089](https://www.wikidata.org/wiki/openalex:W2973510089)  
**Source**: https://4ort.xyz/entity/impact-of-customer-to-customer-interactions-on-overall-service-experience-a-social-servicescape-perspective