# I’m broken inside but smiling outside: When does workplace ostracism promote pro-social behavior?

> Research article (International Journal of Hospitality Management, 2021) · cited 40× · AI/ML

**Wikidata**: [openalex:W3215109860](https://www.wikidata.org/wiki/openalex:W3215109860)  
**Source**: https://4ort.xyz/entity/im-broken-inside-but-smiling-outside-when-does-workplace-ostracism-promote-pro-social-behavior