# Identifying Sales-Influencing Touchpoints along the Omnichannel Customer Journey

> Research article (Procedia Computer Science, 2022) · cited 15× · AI/ML

**Wikidata**: [openalex:W4206392319](https://www.wikidata.org/wiki/openalex:W4206392319)  
**Source**: https://4ort.xyz/entity/identifying-sales-influencing-touchpoints-along-the-omnichannel-customer-journey