# Identification of key customer requirements based on online reviews

> Research article (Journal of Intelligent & Fuzzy Systems, 2020) · cited 17× · AI/ML

**Wikidata**: [openalex:W3038286261](https://www.wikidata.org/wiki/openalex:W3038286261)  
**Source**: https://4ort.xyz/entity/identification-of-key-customer-requirements-based-on-online-reviews