# Hybrid black-box classification for customer churn prediction with segmented interpretability analysis

> Research article (Decision Support Systems, 2024) · cited 17× · AI/ML

**Wikidata**: [openalex:W4394010018](https://www.wikidata.org/wiki/openalex:W4394010018)  
**Source**: https://4ort.xyz/entity/hybrid-black-box-classification-for-customer-churn-prediction-with-segmented-interpretability-analysis