# Hybrid approach using machine learning algorithms for customers' churn prediction in the telecommunications industry

> Research article (Concurrency and Computation Practice and Experience, 2021) · cited 38× · AI/ML

**Wikidata**: [openalex:W3200065545](https://www.wikidata.org/wiki/openalex:W3200065545)  
**Source**: https://4ort.xyz/entity/hybrid-approach-using-machine-learning-algorithms-for-customers-churn-prediction-in-the-telecommunications-industry