# How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification

> Research article (Computers in Human Behavior, 2023) · cited 144× · AI/ML

**Wikidata**: [openalex:W4386844258](https://www.wikidata.org/wiki/openalex:W4386844258)  
**Source**: https://4ort.xyz/entity/how-to-leverage-anthropomorphism-for-chatbot-service-interfaces-the-interplay-of-communication-style-and-personification