# How Smart Should a Service Robot Be?

> Research article (Journal of Service Research, 2022) · cited 149× · AI/ML

**Wikidata**: [openalex:W4283465375](https://www.wikidata.org/wiki/openalex:W4283465375)  
**Source**: https://4ort.xyz/entity/how-smart-should-a-service-robot-be