# How Influential Are Mental Models on Interaction Performance? Exploring the Gap between Users’ and Designers’ Mental Models through a New Quantitative Method

> Research article (Advances in Human-Computer Interaction, 2017) · cited 19× · AI/ML

**Wikidata**: [openalex:W2767152654](https://www.wikidata.org/wiki/openalex:W2767152654)  
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