# Hotel Service Innovation with Smart Technologies: Exploring Consumers’ Readiness and Behaviors

> Research article (Sustainability, 2022) · cited 30× · AI/ML

**Wikidata**: [openalex:W4280580043](https://www.wikidata.org/wiki/openalex:W4280580043)  
**Source**: https://4ort.xyz/entity/hotel-service-innovation-with-smart-technologies-exploring-consumers-readiness-and-behaviors