# Heuristic Evaluation of Conversational Agents

> Research article (Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, 2021) · cited 149× · AI/ML

**Wikidata**: [openalex:W3160418499](https://www.wikidata.org/wiki/openalex:W3160418499)  
**Source**: https://4ort.xyz/entity/heuristic-evaluation-of-conversational-agents