# Helpfulness of online consumer reviews: A multi-perspective approach

> Research article (Information Processing & Management, 2021) · cited 61× · AI/ML

**Wikidata**: [openalex:W3126357747](https://www.wikidata.org/wiki/openalex:W3126357747)  
**Source**: https://4ort.xyz/entity/helpfulness-of-online-consumer-reviews-a-multi-perspective-approach
