# Harnessing the Power of LLMs for Service Quality Assessment From User-Generated Content

> Research article (IEEE Access, 2024) · cited 22× · AI/ML

**Wikidata**: [openalex:W4400679612](https://www.wikidata.org/wiki/openalex:W4400679612)  
**Source**: https://4ort.xyz/entity/harnessing-the-power-of-llms-for-service-quality-assessment-from-user-generated-content