# Generative AI in Responsible Conversational Agent Integration: Guidelines for Service Managers

> Research article (Organizational Dynamics, 2024) · cited 21× · AI/ML

**Wikidata**: [openalex:W4393948377](https://www.wikidata.org/wiki/openalex:W4393948377)  
**Source**: https://4ort.xyz/entity/generative-ai-in-responsible-conversational-agent-integration-guidelines-for-service-managers