# Fuzzy Logic and Decision Making Applied to Customer Service Optimization

> Research article (Axioms, 2023) · cited 18× · AI/ML

**Wikidata**: [openalex:W4367625288](https://www.wikidata.org/wiki/openalex:W4367625288)  
**Source**: https://4ort.xyz/entity/fuzzy-logic-and-decision-making-applied-to-customer-service-optimization