# Frontline health professionals’ perceptions of their adaptive competences in service recovery

> Research article (Journal of Strategic Marketing, 2018) · cited 13× · AI/ML

**Wikidata**: [openalex:W2890554518](https://www.wikidata.org/wiki/openalex:W2890554518)  
**Source**: https://4ort.xyz/entity/frontline-health-professionals-perceptions-of-their-adaptive-competences-in-service-recovery